FAQ-James Hardie2020-03-21T22:33:16+00:00

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James Hardie Siding FAQ

Frequently Asked Questions About James Hardie Siding

GO TO GENERAL FAQ

Your decision about the type of siding to put on your home is a big deal. After all, you’ll be living with it for some years, and it’s a substantial investment. Therefore you are right to do your homework about what type of siding might be best for your situation.

We install many types of siding, but definitely one of the most-popular choices is siding from James Hardie. We thought it might be helpful to list some of the questions we get about Hardie siding.

Pre-Installation Questions

What colors does James Hardie siding come in?2019-07-19T05:46:41+00:00

Hardie has two color collections. The Statement Collection is 19 colors that the company has determined represent about 90% of installations. These colors are stocked and ready to install for local contractors. The Dream Collection allows homeowners to choose from over 700 color options–pretty much anything you can dream of. It’s a custom order and takes 6-8 weeks on average to be made and delivered.

Is James Hardie siding woodpecker proof?2019-07-19T05:46:56+00:00

The siding is tough and it would be a “super bird” to put a hole in basically rock-hard fiber cement boards. In many years of installing this siding, we have never seen a woodpecker hole.

Is James Hardie siding fire-rated?2019-07-19T05:47:17+00:00

James Hardie is one of the better options on the market for fire resistance. Check out an interesting video here. It certainly will hold up better than vinyl or other wood-composite materials.

How long does James Hardie siding last?2019-07-19T05:47:36+00:00

James Hardie provides a 30-year limited lifetime warranty on the siding boards and a 15-year warranty on the ColorPlus finish. Realistically speaking if you do the basics found in the Homeowner Care and Maintenance Guide, the siding could last much longer.

Who sells James Hardie siding?2019-07-19T05:47:50+00:00

You can get James Hardie siding at retailer “box stores”, but just because you can get it there doesn’t mean you always should. Consider having an Elite Preferred Contractor purchase and install James Hardie siding by a crew that is certified to install the product in a way that does not void the warranty.

Can James Hardie siding be stained?2019-07-19T05:48:14+00:00

It cannot be stained in the traditional sense. It can however be pre-finished to look stained. This will be considered a special order but can be done. Ask a James Hardie Elite Preferred Contractor for details and pricing for this type of stained look.

Does Hardie siding fade?2019-07-19T05:48:28+00:00

James Hardie uses a ColorPlus finish, which has a 15-year limited warranty that covers paint and labor, protecting against peeling, cracking, and chipping. A homeowner will get color that lasts longer than a typical field-painted job.

Does James Hardie siding have asbestos?2019-07-19T05:48:42+00:00

In the 60s-70s, James Hardie used asbestos only in Australia before the dangers of that product were known. James Hardie has never used asbestos in the United States in any amount for any of its materials.

Where is James Hardie siding made?2019-07-19T05:48:52+00:00

Hardie has 12 manufacturing facilities, all of which are in the U.S. They allow Hardie to source raw materials within a 500-mile radius of the factories, to reduce the distance the material has to travel, which reduces the company’s freight and carbon footprint.

How is James Hardie siding made?2019-07-19T05:49:05+00:00

Sand, cement, and cellulose fibers from plant material are combined and put under great pressure to cure. The resulting siding is one of the most durable options on the market, especially in climates where extreme weather, UV, and mold/mildew are factors.

What does James Hardie siding cost?2019-07-19T05:49:17+00:00

Every home is different in terms of where cuts need to be made in boards and thus waste. But as a very rough ballpark estimate: if you are having 8.25” Hardie Plank installed, it will be about $8-10 per square foot in our Colorado market if you use a quality Elite Preferred James Hardie contractor with its purchasing power.

Why consider James Hardie siding?2019-07-19T05:49:31+00:00

James Hardie siding is the highest performing fiber-cement siding, trim, and backer board on the market. It’s been tested against some of the “worst-case” weather scenarios.

Installation-Related Questions

How to caulk James Hardie siding.2019-07-19T05:45:03+00:00

The recommendations for James Hardie siding installation, including caulking can be found here.

How to cut James Hardie siding.2019-07-19T05:45:17+00:00

Because the siding contains cement and sand, it is best cut by using a special blade made for fiber-cement material.

Can you screw James Hardie siding?2019-07-19T05:45:29+00:00

If you mean “can you put screws into James Hardie siding” the answer is yes. Otherwise, you may have landed on the wrong website. James Hardie boards can technically be drilled like wood, but it is best to use a masonry bit to drill this tough fiber-cement board.

Does James Hardie siding need to be painted?2019-07-19T05:45:46+00:00

Yes. James Hardie has two finish options: primed, which should be painted according to these guidelines; and ColorPlus, which comes pre-finished with one of 700 colors baked onto the board with a 15-year color warranty.

Can James Hardie be installed in cold weather?2019-07-19T05:45:58+00:00

James Hardie fiber cement siding, unlike some materials, can be installed in the winter as long as installation requirements are followed. If you are flexible in dealing with weather delays in the winter, when install schedules are lighter, a discount might even be available.

How is James Hardie siding installed?2019-07-19T05:46:13+00:00

It is nailed or screwed onto the insulated and weatherproofed frame of the house. A big reason why property owners choose this product is for the 30-year board warranty. This product must be installed according to the detailed manufacturer specifications for the warranty to be valid. You can check out this best practices guide. and also this installation guide.

Maintenance Questions

How to patch James Hardie siding.2019-07-19T05:43:01+00:00

Start by reaching out to the contractor that installed the original product to see if they are able to assist. You can also use the Homeowner Care & Maintenance Guide for small repairs.

How to clean James Hardie siding.2019-09-10T07:16:24+00:00

Hardie siding requires minimal maintenance to keep it looking good. We recommend keeping a copy of the Homeowner Care & Maintenance Guide filed away to help understand cleaning and general maintenance guidelines.

We hope we’ve answered most of your questions about this excellent siding. If you still have questions, or would like to discuss your particular situation, please contact us here.

CONTACT US TODAY!
Roofing and Siding Installation | Denver, CO | Northern Lights Exteriors

General FAQ

Where do I find information specific to my policy before I file a claim?
We hope to be able to answer all of your questions. However, some policy information can only be given by your insurance agent. NLE is happy to provide any company information required by your agent.

How should I handle my insurance claim after it is filed?
We recommend that we handle it for you. We have found that our claims processing provides the best possible outcome for our clients. Although you can be as involved in the process as you like, NLE will be there to handle your claim every step of the way.

What should I do if I have received estimates that are higher than my insurance
claim settlement?
Northern Lights Exteriors will deal directly with your insurance company to settle your claim for an amount that can cover the cost of your roof replacement. We use the same estimating model as insurance companies, so we can price your roof according to standard insurance rates.

What happens if extra costs are incurred during the construction process?
It is possible that unseen portions of your roof may require replacement and the cost of your project may increase. Northern Lights Exteriors will document the unanticipated damage, notify your insurance company, and continue with the build. All relevant documentation will be sent to your insurance company, and they will include the required additional funds in your final settlement check.

What if my received estimates are lower than my insurance claim settlement?
All items that your insurance company has elected to replace will be listed on the claim paperwork (adjuster’s summary) you will receive from your insurance company. The materials included in your paperwork may be different than your estimates. When reviewing your insurance paperwork, NLE will customize your project to include all items on this summary, while staying within your insurance settlement budget.

Why would my adjuster’s summary be different than my estimate?
Insurance claims summaries may be inaccurate because they may not take specific local building codes into consideration. Insurance adjuster’s often rely on the expertise of local professional contractors like NLE to help them create accurate settlements. It is important that NLE representatives review your insurance paperwork in a timely manner so that inadequacies in your settlement can be immediately resolved with your insurance company.

What is the re-roofing construction process like?
Getting a new roof on your house is easier than you might think. Many projects take only one day and are not of major inconvenience to you!

  1. All roofing materials will be delivered to your house 1-5 days before your build date.
  2. Northern Lights crew will arrive on the morning of your build date to begin work. (Typically 8:00 AM)
  3. The dump truck will be backed up to the front of the house to allow old shingles to go directly from the roof to the dump truck.
  4. All vulnerable surfaces, items, or landscaping around the house will be covered with tarps.
  5. All shingles will be torn off, placed in the dump truck for recycling, and the wooden decking of your house will be inspected.
  6. Underlayment will be installed directly to bare wood decking and the roof is considered dried in.
  7. Shingles and all roof accessories will be installed, including installation of Ice & Water Barrier in vulnerable areas such as vents, pipe jacks, around chimneys, and in valleys.
  8. Job site is cleaned of all debris. The entirety of your property will receive multiple sweeps with hand magnets and magnetic rollers to check for nails.
  9. Northern Lights Exteriors will complete a certificate of completion to your insurance company, releasing the remaining balance of your insurance settlement to you.
Denver Commercial Remodeling | Northern Lights Exteriors
Commercial Roofing Denver | Northern Lights Exteriors

Northern Lights Exteriors is rated 4.8 out of 5 by actual customers:

I dealt exclusively with my project manager at NLE. He laid out my options, worked well with my insurance company, kept me informed and quickly responded to my questions. I never felt pressured. Wes managed to have repairs on my house completed before many of my neighbors even got started. The workmanship on the roof, windows, gutters and paint were excellent.
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